Onboarding audit
We run a deep audit of your site covering security, performance, code quality and backup strategy before taking over care.
WordPress maintenance packages for UK teams that need dependable support.
Our UK WordPress maintenance service combines tested updates, off-site backups, uptime and security monitoring, performance checks, reporting and managed developer support. Each package defines its scope, response expectations and escalation route before work begins.
Our approach
Quiet, reliable, expert care .
WordPress maintenance packages in the UK should make responsibility clear. We combine staged updates, verified backups, uptime and security monitoring, performance checks and developer support, with documented work and an agreed response route for business-critical problems.
If something breaks during an update, we fix it straight away at no extra cost. It is like having a WordPress engineer on call for your website every day of the year.
- Weekly core, theme and plugin updates
- Daily off site backups with one click restore
- Priority developer response for support
How it works
Setup to ongoing care in four steps.
A UK WordPress maintenance process covering audit, staging, updates, backups, monitoring, reporting and a documented support escalation route.
Security hardening
We set up professional grade security monitoring, firewall rules and malware scanning to protect your investment from day one.
Weekly management
Every week a developer reviews and applies updates on a staging environment before pushing anything to your live site.
Ongoing support
You get a direct line to a WordPress engineer for any questions, small tweaks or emergency support whenever you need it.
Built for the United Kingdom
WordPress maintenance packages for UK organisations
UK SMEs, charities and professional-services teams need clear ownership, reliable updates and support that can investigate the code when routine maintenance uncovers a deeper problem. Each package is built around the site's risk, publishing workflow and required response.
Examples
Routine care
Test and apply WordPress, plugin and theme updates without turning the live site into the test environment. For teams around London, Manchester, Birmingham, Bristol, Edinburgh and teams working nationwide, we define the local audience, ownership and follow-up route before implementation and account for cards, Direct Debit and regulated Open Banking or Pay by Bank providers where they fit the journey.
Commercial continuity
Monitor forms, checkout, booking and other revenue-critical journeys—not only whether the homepage responds.
Developer support
Investigate defects, compatibility issues and small improvements with context from ongoing site care.
Considerations
Privacy and responsible data
We minimise unnecessary collection and document forms, analytics, processors and retention choices with the UK GDPR and Data Protection Act 2018, with security and privacy-by-design guidance from the ICO in mind. Technical implementation supports your compliance work; it does not replace legal advice.
Local operations and integrations
The delivery plan can account for cards, Direct Debit and regulated Open Banking or Pay by Bank providers where they fit the journey, pricing in pounds sterling, plain UK English with accessible, task-focused content, and a UK region when contracts, latency or organisational policy make local hosting preferable. We only add local integrations that serve a real customer or operational need.
Delivery in your working day
Planning, reviews and support are organised around GMT/BST. The care plan combines staging, backups, uptime and security monitoring with human review, documented updates and an escalation route. Handover is written for the people who will publish, approve and support the site locally.
Local regulatory references are implementation context, not legal or regulatory advice. Your organisation remains responsible for confirming the obligations that apply to its sector and use of personal data.
What's included
Comprehensive site care package.
- Weekly core and plugin updates
- Daily off site backups with 30 day retention
- 24/7 uptime monitoring
- Security hardening and firewall
- Malware scanning and cleanup
- Speed and performance monitoring
- Monthly written health reports
- Priority developer support
What's not included
Outside the care plan scope.
- Custom feature development or new functionality
- Full site redesigns or rebuilds
- Content writing, copywriting or graphic design
- Premium plugin and theme licence fees
- SEO campaigns and paid advertising
- Third party hosting fees and CDN subscriptions
- Platform migrations and large data imports
- WooCommerce product catalog and order management
How we compare
Why site owners stay with us year after year.
A WordPress care plan is only as good as the people behind it. Here is how we stack up against a freelancer on call and a traditional agency retainer.
WP Pro Devs
Freelancer
Traditional agency
Staging-first updates
✓
—
✓
WordPress engineer on every ticket
✓
—
—
Daily offsite backups
✓
—
✓
Malware cleanup included
✓
—
—
Monthly health reports
✓
—
—
Fixed monthly price
✓
—
—
Typical response time
4 hours
Varies
2 to 5 days
Starting price
£200
£35/hr
£400
WP Pro DevsRecommended
- Staging-first updates✓
- WordPress engineer on every ticket✓
- Daily offsite backups✓
- Malware cleanup included✓
- Monthly health reports✓
- Fixed monthly price✓
- Typical response time4 hours
- Starting price£200
FreelancerCompare
- Staging-first updates—
- WordPress engineer on every ticket—
- Daily offsite backups—
- Malware cleanup included—
- Monthly health reports—
- Fixed monthly price—
- Typical response timeVaries
- Starting price£35/hr
Traditional agencyCompare
- Staging-first updates✓
- WordPress engineer on every ticket—
- Daily offsite backups✓
- Malware cleanup included—
- Monthly health reports—
- Fixed monthly price—
- Typical response time2 to 5 days
- Starting price£400
What clients say
Pricing
Transparent monthly rates .
Simple fixed monthly pricing on every WordPress maintenance package. No hidden fees, no surprise invoices.
Starter £200 per month
Essential care for single marketing or blogging websites.
- Weekly updates
- Daily backups
- Uptime monitoring
- Email support
Studio £400 per month
Comprehensive care for business sites and growing platforms.
- Everything in Starter
- Security hardening
- Speed monitoring
- 30 minutes dev time per month
Scale £750 per month
Priority management for high traffic sites and WooCommerce stores.
- Everything in Studio
- WooCommerce support
- Malware cleanup
- 2 hours dev time per month
Enterprise £1,200+ per month
Bespoke management for enterprise fleets and high risk platforms.
- Everything in Scale
- Staging environment
- SLA response times
- Dedicated project lead
Quality standards
Every site on a plan runs clean .
Care plans are not a ticket queue. Every site on our books is held to a written standard checked every month.
Updates run on staging first
Core, theme and plugin updates are tested on a staging clone before they touch your live site.
Daily verified backups
Offsite daily backups with 30 day retention and a restore test every month so you know recovery works.
24/7 uptime monitoring
One minute checks from multiple regions with instant alerts to the on-call developer.
Monthly health reports
Written report covering updates applied, performance trends, security events and open recommendations.
Malware scans and cleanup
Daily malware scans and full cleanup included in Scale and Enterprise plans at no extra cost.
Core Web Vitals tracked
LCP, CLS and INP sampled on real devices every week so regressions surface before your visitors feel them.
PHP and WordPress version hygiene
We keep your stack on supported PHP and core releases. No quiet drift onto end-of-life versions.
Security headers and firewall
Hardened HTTP headers, login protection and a managed firewall tuned to WordPress traffic patterns.
Every ticket by a WordPress engineer
No ticket farms, no offshore rotation. The person answering your email can actually fix the bug.
For agencies
Their sites. Our care. Your brand.
Dozens of design and marketing agencies resell our care plans as their own. Your client sees your support channel, your monthly report and your invoice. Our name never appears.
- 01
Branded monthly reports
Every health report ships under your agency logo, your colours and your domain. No mention of us anywhere.
- 02
Shared Slack channel
One dedicated channel with your partner lead. Fast replies in your working hours, full ticket history preserved.
- 03
Partner retainer pricing
Volume rates scaled to the sites you look after. Predictable margin on every plan you sell.
- 04
Client-facing under your name
Where you want us to, we reply to your clients from your email, your Slack or your ticketing tool. Never ours.
How it works
01
Step 1
Hand over the site list
You share the sites you want covered. We onboard each one with a health audit and staging setup in your agency workspace.
02
Step 2
Silent monthly operations
Updates, backups, monitoring and fixes run in the background under your branded staging and reporting.
03
Step 3
Client raises a ticket
Your client emails your support address or pings your Slack. We pick it up in your name, not ours.
04
Step 4
We triage and fix
A WordPress engineer diagnoses, pushes the fix through staging and closes the ticket, all under your agency identity.
05
Step 5
Review the monthly report
Every month you receive a branded report ready to forward, plus a partner summary for internal use.
06
Step 6
Invoice at your rate
You bill your client at your retainer rate. We invoice you at partner rates. The margin stays with your agency.
Common questions
What people ask us about care plans.
What is included in your UK WordPress maintenance packages?
Packages can include tested WordPress, theme and plugin updates, off-site backups, uptime and security monitoring, performance checks, reporting and developer support. The exact scope and response expectations are agreed before the care plan starts.
Do you provide managed WordPress updates and support in the UK?
Yes. Updates are reviewed and tested rather than applied blindly to production. UK teams receive a clear record of work, an escalation route and access to developers when a plugin, theme or application issue needs investigation.
Do you offer emergency support?
Yes. All care plan clients get priority access to our developers. For critical issues we respond within 4 business hours.
Do you host the site as well?
You can stay on your existing host or move to our managed WordPress hosting. Either way, care and updates are handled by the same team.
What if I need bigger changes later?
Small tweaks are included in higher tier plans. For larger feature work we quote separately using the same WordPress engineers who already know your site.
Start a care plan
Hand over the headaches.
Send us a link to your site and we will run a free health check and recommend the right plan within one business day.
- Free site health audit within 24h
- Month to month, cancel anytime
- WordPress engineers doing the work, not scripts