Onboarding audit
We run a deep audit of your site covering security, performance, code quality and backup strategy before taking over care.
Built for Singapore SMEs, professional firms and APAC headquarters around the CBD, one-north, Jurong and teams operating across the island. Proactive updates, monitoring and developer support with a clear record of what changed. We account for concise English content built for local and regional audiences, PayNow, SGQR and the payment providers already used by your finance team, and practical delivery in SGT (UTC+8).
Singapore organisations do not need a generic overseas template. They need WordPress maintenance shaped around a compact, mobile-first market where customers compare providers quickly and expect a polished digital journey, internal ownership and the tools their customers already recognise. The care plan combines staging, backups, uptime and security monitoring with human review, documented updates and an escalation route.
If something breaks during an update, we fix it straight away at no extra cost. It is like having a WordPress engineer on call for your website every day of the year.
A practical delivery process for Singapore teams, with decisions documented in SGT (UTC+8) and local operational requirements agreed before build work begins.
We run a deep audit of your site covering security, performance, code quality and backup strategy before taking over care.
We set up professional grade security monitoring, firewall rules and malware scanning to protect your investment from day one.
Every week a developer reviews and applies updates on a staging environment before pushing anything to your live site.
You get a direct line to a WordPress engineer for any questions, small tweaks or emergency support whenever you need it.
Singapore SMEs, professional firms and APAC headquarters operate in a compact, mobile-first market where customers compare providers quickly and expect a polished digital journey. We shape the WordPress maintenance around those buying habits, concise English content built for local and regional audiences, clear documentation, dependable delivery and procurement-ready handover, and the systems already used by the team. The result is a practical service plan for teams building trust and regional growth from Singapore.
Test and apply WordPress, plugin and theme updates without turning the live site into the test environment. For teams around the CBD, one-north, Jurong and teams operating across the island, we define the local audience, ownership and follow-up route before implementation and account for PayNow, SGQR and the payment providers already used by your finance team.
Monitor forms, checkout, booking and other revenue-critical journeys—not only whether the homepage responds.
Investigate defects, compatibility issues and small improvements with context from ongoing site care.
We minimise unnecessary collection and document forms, analytics, processors and retention choices with Singapore’s Personal Data Protection Act and the PDPC’s accountability, notification, consent, protection and transfer-limitation obligations in mind. Technical implementation supports your compliance work; it does not replace legal advice.
The delivery plan can account for PayNow, SGQR and the payment providers already used by your finance team, pricing in Singapore dollars, concise English content built for local and regional audiences, and a Singapore region where latency, resilience or procurement requirements justify it. We only add local integrations that serve a real customer or operational need.
Planning, reviews and support are organised around SGT (UTC+8). The care plan combines staging, backups, uptime and security monitoring with human review, documented updates and an escalation route. Handover is written for the people who will publish, approve and support the site locally.
Local regulatory references are implementation context, not legal or regulatory advice. Your organisation remains responsible for confirming the obligations that apply to its sector and use of personal data.
A WordPress care plan is only as good as the people behind it. Here is how we stack up against a freelancer on call and a traditional agency retainer.
Simple fixed monthly pricing for expert site care. No hidden fees, no surprise invoices.
Essential care for single marketing or blogging websites.
Comprehensive care for business sites and growing platforms.
Priority management for high traffic sites and WooCommerce stores.
Bespoke management for enterprise fleets and high risk platforms.
Care plans are not a ticket queue. Every site on our books is held to a written standard checked every month.
Core, theme and plugin updates are tested on a staging clone before they touch your live site.
Offsite daily backups with 30 day retention and a restore test every month so you know recovery works.
One minute checks from multiple regions with instant alerts to the on-call developer.
Written report covering updates applied, performance trends, security events and open recommendations.
Daily malware scans and full cleanup included in Scale and Enterprise plans at no extra cost.
LCP, CLS and INP sampled on real devices every week so regressions surface before your visitors feel them.
We keep your stack on supported PHP and core releases. No quiet drift onto end-of-life versions.
Hardened HTTP headers, login protection and a managed firewall tuned to WordPress traffic patterns.
No ticket farms, no offshore rotation. The person answering your email can actually fix the bug.
Dozens of design and marketing agencies resell our care plans as their own. Your client sees your support channel, your monthly report and your invoice. Our name never appears.
Every health report ships under your agency logo, your colors and your domain. No mention of us anywhere.
One dedicated channel with your partner lead. Fast replies in your working hours, full ticket history preserved.
Volume rates scaled to the sites you look after. Predictable margin on every plan you sell.
Where you want us to, we reply to your clients from your email, your Slack or your ticketing tool. Never ours.
You share the sites you want covered. We onboard each one with a health audit and staging setup in your agency workspace.
Updates, backups, monitoring and fixes run in the background under your branded staging and reporting.
Your client emails your support address or pings your Slack. We pick it up in your name, not ours.
A WordPress engineer diagnoses, pushes the fix through staging and closes the ticket, all under your agency identity.
Every month you receive a branded report ready to forward, plus a partner summary for internal use.
You bill your client at your retainer rate. We invoice you at partner rates. The margin stays with your agency.
Yes. Planning, reviews and support can be organised around SGT (UTC+8). We agree response expectations, meeting windows and escalation contacts before the project or care plan starts.
We apply data minimisation, secure handling and privacy-by-design practices to forms, analytics, integrations and hosting decisions. We document the technical choices clearly, while your legal or data-protection adviser confirms the obligations that apply to your organisation.
Yes. All care plan clients get priority access to our developers. For critical issues we respond within 4 business hours.
You can stay on your existing host or move to our managed WordPress hosting. Either way, care and updates are handled by the same team.
Small tweaks are included in higher tier plans. For larger feature work we quote separately using the same WordPress engineers who already know your site.
Send us a link to your site and we will run a free health check and recommend the right plan within one business day.